Terms and Conditions / Cancellation Policy
 

This website, Masonic Media, is owned and operated by Adrian.J.Moore T/A Adrian Jay Productions, based at 1 Mendip Cottages, Smithams Hill, East Harptree, Bristol, BS40 6BZ, England.
TEL: +44 (0)1761221 033. Email. info@masonicmedia.co.uk   or complete the  contact form

We provide music downloads and produce audio compact discs with organ music, recorded by us, for use in the Ceremonies of Freemasonry. 

All CDs are individually made at our premises using the best quality materials and tested to ensure excellent playing quality before despatch. 

Most orders are despatched the same day. 

If used according to the manufacturers specifications and recommendations a compact disc can last for literally decades. One sourceš quotes 100 years for archiving. 

Our CDs are copyright protected and digital copies of them cannot be made. 

Our CDs cannot be sent on approval and cannot be exchanged after they have been purchased from the web site, unless they are received in such a condition as to make them unplayable, in which case a replacement will be made as described below. 

The web site has full listings of each CD and there are audition facilities to listen to the sound of some tracks for identification purposes. 

We can be contacted by email from the site to answer any questions or give advice about a CD before it is purchased. It is, therefore, the responsibility of the customer to place a correct order. 

Replacement of faulty goods:

All goods are sent out in secure packaging but CDs are not indestructible and can be damaged if roughly handled during transit. 

We will replace a faulty or damaged disc if it is returned to us within 14 days of receipt together with a copy of the original transaction document. 

Cancellation policy:

The shopper has the right to cancel within seven days of paying for the goods, or seven days after receipt of the goods (whichever is the longer). 

If the shopper cancels their order prior to the goods being dispatched, they will have their payment returned within 24hrs.

If the shopper cancels their order after receipt of the goods, the refund will not be made available until the goods have been returned to Masonic Media at the address on the website, at the customers expense.

For cancellations - Please contact us via the contact page.

 

 
Masonic Media would like to reassure our customers that we do not hold any  of our customers personal information, banking details etc on our website, and  that our site uses secure communications with PayPal and DPD

 

special orders     special orders ordering and payment


Terms and Conditions & Cancellation Policy
  Contact us



Masonic Media, 1 Mendip Cottages, Smithams Hill,
East Harptree, Bristol, BS40 6BZ,  United Kingdom.
Tel  -  44(0)1761 221 033   email info@masonicmedia.co.uk 

Website design by www.spiderspider.co.uk

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